Position Discription
The Strategic Account Manager is responsible for driving revenue through a combination of new business development, networking, and the management of existing client accounts. This role requires not only achieving sales targets but also ensuring exceptional customer experience, building long-term relationships, and offering tailored solutions to meet clients’ needs.
Key Responsibilities:
- Account Management: Manage a portfolio of existing client accounts, maintaining and nurturing relationships to ensure client satisfaction and the growth of long-term partnerships.
- Business Development: Identify and pursue new business opportunities. Utilize a consultative selling approach to understand clients’ needs and offer personalized solutions.
- Sales Process Management: Lead the entire sales cycle, from prospecting and lead generation to proposal development and final negotiations. Ensure smooth handover to the operations team for project execution.
- Product Knowledge: Develop an in-depth understanding of the company’s product offerings, including office furniture, workstations, seating, and storage solutions, to guide clients confidently through the purchasing process.
- Relationship Building: Cultivate strong relationships with key decision-makers, architects, interior designers, and contractors to enhance sales opportunities.
- Client Presentations: Present product samples, design concepts, and detailed quotes to clients, offering expert guidance on furniture layout, ergonomic design, and cost-efficient options.
- Quote and Proposal Preparation: Prepare accurate and timely quotes, proposals, and product orders in line with client specifications and company policies.
- Market Research and Competitor Analysis: Stay informed about industry trends, new product lines, and competitor offerings to proactively adapt sales strategies and maintain a competitive edge.
- Sales Targets & Reporting: Meet or exceed monthly and quarterly sales targets. Regularly report on sales activities, pipeline progress, and market insights to senior management.
Skills and Qualifications:
- Experience: Proven sales experience in a B2B sales environment, preferably within the commercial furniture, office supplies, or interior design industries.
- Product Knowledge: Strong knowledge of commercial furniture products, design principles, and space planning preferred.
- Sales Skills: Proven ability to sell and negotiate, with a strong track record of meeting or exceeding sales targets.
- Communication: Exceptional verbal and written communication skills, with the ability to engage effectively with clients, present proposals, and articulate product benefits.
- Customer-Centric: Strong customer service orientation and the ability to build and maintain long-term client relationships.
- Problem-Solving: Ability to identify client needs and propose creative, effective solutions.
- Technology Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce).
- Education: Bachelor’s degree in Business, Marketing, Interior Design, or a related field (preferred).
Additional Requirements:
- Must possess a current driver’s license, be legal to drive, and have current auto insurance.
- Ability to pass a background check and drug test.
- Ability to travel as required for client meetings and site visits.
- Must be able to lift at least 30 lbs.
- Sign a non-disclosure agreement.
Why Join Us?
- Competitive salary and benefits.
- Opportunities for career growth in a dynamic, expanding company.
- Collaborate with a talented team of professionals passionate about delivering exceptional service.
- Access to an exciting range of industry-leading products and solutions.
- A company with 50 years of experience in business.
This is an exciting opportunity for a results-driven professional looking to make a significant impact in a fast-paced, growth-oriented environment. If you’re ready to bring your strategic account management skills to a leading company in the commercial furniture industry, we want to hear from you!
PLEASE SEND RESUME TO: Domenick Goodman – Dom.Goodman@schmidtgoodman.com